Question 1

What is Roadi?

Accepted Answer

Roadi is an all-in-one show management platform purpose-built for the live music industry. It helps venues, promoters, booking agents, and bands manage shows, finances, contracts, and more - all in one place.

Question 2

Who is Roadi for?

Accepted Answer

Roadi is built for anyone in the live music business: venue operators, promoters, booking agents, and bands/artists. Each role gets a tailored experience with features specific to their workflow.

Question 3

How is Roadi different from other event management platforms?

Accepted Answer

Unlike generic event tools, Roadi is purpose-built for live music. We handle industry-specific workflows like settlements, door deals, guarantees, merch splits, POS integration, and more - things that generic platforms simply can't do.

Question 4

Is Roadi available on mobile?

Accepted Answer

A native mobile app is currently in development. For now, Roadi is best experienced on a laptop or desktop - that's where the full power of the platform really shines. We'll have more to share on mobile soon.

Question 5

Is Roadi really free for indie bands?

Accepted Answer

Yes - free for indie bands, always. No trial period, no credit card, no tier that expires. We're being deliberate about building a platform that actually works for this industry, and that starts with not charging the people who can least afford it.

Question 6

How much does Roadi cost for venues and promoters?

Accepted Answer

Beta is live and pricing is coming soon. We're being intentional about it - pricing for a platform built for live music shouldn't be copy-pasted from generic SaaS. When it's set, it'll be published and transparent. Request beta access and you'll hear it first.

Question 7

What do early access members get?

Accepted Answer

Early access members get in before the price is set, which means you'll have direct input on what fair pricing looks like for your role. You also get priority access to new features, a say in the roadmap, and dedicated support during the beta period.

Question 8

Can I try Roadi before committing to a paid plan?

Accepted Answer

Yes. Request beta access and you'll get full access to the platform during our beta period. No credit card required - just request access and we'll get you in.

Question 9

What features does Roadi offer?

Accepted Answer

Roadi includes show/event management, financial tracking & settlements, calendar & scheduling, band and venue directories, contract management, analytics & reporting, team collaboration, POS integrations, ticketing integrations, and more.

Question 10

How do settlements work in Roadi?

Accepted Answer

Roadi automates the settlement process by pulling in ticket sales, expenses, and deal terms (guarantees, door deals, splits) to calculate what each party is owed. No more spreadsheets or napkin math.

Question 11

Can I manage multiple venues or rooms?

Accepted Answer

Yes! Roadi supports multi-room venues and lets you track shows, finances, and utilization across all your spaces from a single dashboard.

Question 12

Does Roadi handle contracts?

Accepted Answer

Yes - Roadi includes contract management where you can create, track, and associate contracts with specific shows. Rider management is on our roadmap.

Question 13

Can bands plan tours with Roadi?

Accepted Answer

Absolutely. Bands can plan tour routes, manage tour stops, track finances per show, and view everything on an interactive map. It's like having a tour manager in your pocket.

Question 14

What integrations does Roadi support?

Accepted Answer

POS systems (Square, Toast, Lightspeed) and Google Calendar are connected today. For ticketing, if your platform has an open API we will integrate with it, and any other box office can be imported from a sales report. Music streaming and banking connections are on the roadmap. Visit our Integrations page for the current status of each.

Question 15

Can Roadi sync with my POS system?

Accepted Answer

Yes! We support Square, Toast, and Lightspeed POS integrations. Roadi can pull in concession and bar sales data automatically to include in your show settlements.

Question 16

Does Roadi integrate with ticketing platforms?

Accepted Answer

Yes. If your ticketing platform has an open API, we will integrate with it and pull sold, capacity, and gross in automatically. If it does not expose an API, you import its sales report and map the columns once, and Roadi reuses that mapping from then on. Either way ticket counts feed your show financials and settlement.

Question 17

Is my data secure?

Accepted Answer

Absolutely. We use enterprise-grade encryption for data in transit and at rest, row-level security policies, and secure authentication. Visit our Security page for full details.

Question 18

Do you sell my data?

Accepted Answer

Never. Your financial records, show details, and personal information are yours. We never sell, share, or monetize your data in any way.

Question 19

Can I export my data?

Accepted Answer

Yes - Roadi supports data export for your financial records, show history, and other data. We believe in data portability and will never lock you in.

Question 20

How do I sign up?

Accepted Answer

Head to our homepage and sign up for early access - it only takes a few seconds. You'll get immediate access to the platform during our beta period.

Question 21

Do I need a credit card to sign up?

Accepted Answer

No! Early access is completely free. No credit card required to get started.

Question 22

How do I get support if I need help?

Accepted Answer

You can reach us through our Contact page, use the Roadi AI chatbot for instant answers, or email us directly. Early access members get priority support.

Frequently Asked Questions

General

Pricing & Plans

Features & Functionality

Integrations

Security & Data

Getting Started